Privacy Policy for Get A Doctor Platform
Effective Date: August 5, 2026
This Privacy Policy explains how Get A Doctor ("Platform"), owned and operated by Deepfin Intelligence Private Limited ("Company", "we", "our", or "us"), collects, uses, stores, processes, and protects personal information when you use www.getadoctor.in ("Platform").
By accessing or using the Platform, you acknowledge that you have read and agreed to this Privacy Policy.
Get A Doctor is an online healthcare marketplace that connects users with independent healthcare providers, including Doctors, Clinics, Hospitals, and Medical Laboratories.
Healthcare providers can register, subscribe, and publish their professional profiles, treatments, consultation details, pricing, and contact information.
Users can register, browse listings, and book healthcare services through the Platform.
The Company only operates the online marketplace and does not provide medical treatment, diagnosis, consultation, or healthcare services.
When users create an account or use the Platform, we may collect:
When users submit a booking enquiry, we may also collect:
Healthcare providers may provide:
Provider profile information may be publicly displayed on the Platform.
When healthcare providers purchase subscription plans, payments are securely processed through authorized third-party payment gateway providers.
We may receive limited payment-related information, including:
We do not collect or store:
Such information is collected directly by the payment gateway provider.
We may automatically collect:
We collect information:
We use collected information to:
We do not provide medical advice or recommend healthcare providers.
When a user books a doctor or treatment through the Platform, the booking details may be shared with the selected healthcare provider.
Shared information may include:
The selected provider may use this information solely to contact the user regarding the requested healthcare service.
Provider profiles, treatment details, consultation fees, pricing, business contact information, and other listing details are intended to be publicly displayed on the Platform.
By registering as a provider, you consent to the publication of such information.
Limited information necessary for processing subscription payments may be shared with authorized third-party payment gateway providers.
Payment gateway providers process payment information in accordance with their own privacy policies.
We may share information with trusted third-party service providers assisting us with:
Such parties process information only for authorized business purposes.
We do not sell, rent, or trade personal information to third parties for advertising or marketing purposes.
We use cookies and similar technologies to:
Users may disable cookies through their browser settings, although some Platform features may not function properly.
We implement reasonable technical, administrative, and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
Information may be deleted or anonymized when no longer required.
Subject to applicable law, users and providers may request:
Requests may be submitted using the contact details provided below.
The Platform may integrate with third-party services including:
These services operate under their own privacy policies.
The Company is not responsible for the privacy practices of third-party services.
The Platform is not intended for independent use by individuals under 18 years of age.
Where healthcare services are requested for minors, the account and booking should be made by a parent, legal guardian, or authorized representative.
We strive to comply with applicable Indian laws, including:
We may update this Privacy Policy from time to time.
Updated versions will be published on the Platform with a revised Effective Date.
Continued use of the Platform after publication constitutes acceptance of the updated Privacy Policy.
For privacy-related questions, requests, or complaints, please contact:
By creating an account, signing in using Google, registering as a healthcare provider, purchasing a subscription, booking a healthcare service, or otherwise using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
You consent to the collection, use, storage, processing, and sharing of your personal information as described in this Privacy Policy.
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