Privacy Policy
This Privacy Policy, established by Deepfin Intelligence Private Limited, outlines the comprehensive measures taken to collect, use, and protect your information when engaging with the GetADoctor platform. By utilizing our services, you provide consent for the collection of personal data such as your name, phone number, and email address, alongside specific appointment details including your selected doctor and booking times. We also automatically gather technical device and usage information, such as IP addresses and browser types, to ensure platform security and improve overall functionality. This data is primarily used to facilitate seamless connections between you and healthcare providers and to communicate vital updates regarding your bookings.
To ensure the delivery of services, your information is shared with independent doctors, clinics, and necessary technical service providers, or with legal authorities if required by applicable Indian laws. We maintain a strict policy against selling your personal information to third parties. While we implement reasonable security measures to protect your data from unauthorized access or misuse, we retain this information only as long as necessary to meet service, legal, or regulatory requirements. Users retain the right to request access to, correction of, or the deletion of their data, subject to our ongoing legal obligations.
The platform utilizes cookies and similar tracking technologies to analyze usage and enhance the user experience, which you can manage through your individual browser settings. Please be aware that GetADoctor may contain links to third-party websites whose privacy practices are beyond our control. Furthermore, our services are not intended for individuals under 18 years of age, and we do not knowingly collect data from minors.
While we strive for secure operation, use of the platform is at your own risk regarding technical issues, server downtime, or data loss caused by factors beyond our control. Users acknowledge that while we take reasonable steps to ensure the platform functions properly, we do not guarantee uninterrupted or error-free operation. This includes protection against server failures, network problems, or device-related issues that may affect your access to the platform.
For any privacy-related concerns or to reach our Grievance Officer, you may contact us directly. We are committed to addressing your queries promptly and ensuring your data rights are respected in accordance with the Information Technology Act, 2000 and related digital media ethics codes.
Have questions?
Reach out to Deepfin Intelligence Private Limited.